Refund Policy

Unopened Products

You can return unopened item(s) within 30 days of the purchase date for a full refund. The 30 day money back guarantee is valid only once per product, regardless of flavor or variation. Your item must be in its original unused or unopened condition to be returned. Refund amount will only be for the product cost, shipping charges are non-refundable. We do ask that the customer covers the return shipping costs and items must be returned within 30 days of the original purchase date. *Only Vallid to U.S. Customers*

Opened Products

You can return opened item(s) within 30 days of the purchase date for a 50% refund. The 30 day money back guarantee is valid only once per product, regardless of flavor or variation. All returning items must be less than 20% used to qualify for a refund. Refund amount will only be for the product cost, shipping charges are non-refundable. We do ask that the customer covers the return shipping costs and items must be returned within 30 days of the original purchase date.  *Only Vallid to U.S. Customers*

Note that expired product is not eligible for return or exchange. Please email support@hyphymud.com before sending in your order.

*All sales are final and no refunds will be issued on orders with promotional codes over 20% or promos for free shipping.* 


To return your product, you should mail your product to:HyphyMud, 2216 Versailles Ct., Henderson, NV 89074

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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